Terms of Service
Effective date: 15 September 2026
Last updated: 15 September 2026
Welcome to Superfocus! These Terms of Service (“Terms”) govern your use of the Superfocus websites (superfocus.me, app.superfocus.me and app.superos.me), desktop and mobile applications, and related services (together, the “Service”), provided by SuperOS Labs Limited, a company registered in Hong Kong (“Superfocus”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Our Privacy Policy explains how we handle your data and forms part of these Terms.
1. Eligibility
You must be at least 16 years old (or the age of digital consent in your jurisdiction) to use Superfocus. By using the Service, you confirm that you meet this requirement and have the legal capacity to enter into these Terms.
2. Your Account
You are responsible for your account and for keeping your login credentials secure. You must provide accurate information when registering and keep it up to date. Notify us at help@superfocus.me immediately if you suspect unauthorized access to your account. You may delete your account at any time from within the mobile app.
3. Subscriptions and Billing
Paid plans. Some features of Superfocus require a paid subscription. Current pricing is shown at superfocus.me and at checkout. Payments are processed by Stripe.
Auto-renewal. Subscriptions renew automatically at the end of each billing period (for example, annually) unless you cancel before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period, and you keep access until then. Except as described in Section 4, fees already paid are non-refundable.
Founding Membership pricing. If you purchase a Founding Membership, your founding price is locked in for as long as your subscription remains continuously active. If you cancel and later resubscribe, the then-current pricing applies.
Price changes. We may change our prices for future billing periods. We will give you at least 30 days’ notice by email before a price change takes effect on your subscription, and you may cancel before the change applies. Founding Membership pricing is not affected by general price changes while your subscription remains continuously active.
Taxes. Prices may be exclusive of applicable taxes, which will be shown at checkout where applicable.
4. Refunds
If Superfocus isn't for you, email us at help@superfocus.me within 30 days of your first payment and we will refund it in full — no questions asked. This guarantee applies once per customer, to your first paid subscription. After the first 30 days, and for renewal payments, fees are non-refundable except where required by law. Nothing in this section limits any statutory refund or cancellation rights you have as a consumer in your jurisdiction.
5. Your Content
Superfocus lets you create and store goals, plans, tasks, notes, reflections, and other content, and to connect third-party data such as calendars and meeting notes (“Your Content”).
You own Your Content. We claim no ownership of it. You grant us a limited, worldwide, non-exclusive license to host, store, process, transmit, and display Your Content solely as needed to operate, provide, and improve the Service for you, and as otherwise described in our Privacy Policy. This license ends when Your Content is deleted from the Service.
Your responsibilities. You are responsible for Your Content and must have the necessary rights to it — including, where you connect meeting notes or calendar data containing information about other people, any permissions required to share that information with us.
No AI training. We do not use Your Content to train or improve machine learning or artificial intelligence models, whether ours or a third party's, as described in our Privacy Policy.
6. AI Features
Superfocus uses artificial intelligence to power planning, coaching, and reflection features. AI-generated suggestions can be inaccurate, incomplete, or unsuitable for your circumstances. They are provided for informational purposes only and are not professional, medical, financial, or legal advice. You are responsible for the decisions you make, and you should use your own judgment when acting on any suggestion the Service provides.
7. Third-Party Services and Integrations
Superfocus lets you connect third-party services such as Google Calendar, Google Tasks, Apple Calendar, Microsoft Outlook, Slack, Zoom, and meeting-notes tools. You choose whether to connect them, and you authorize us to access those services on your behalf using the permissions you grant. Your use of any third-party service is governed by that provider's own terms and privacy policy. We are not responsible for third-party services, and integrations may change or become unavailable if a provider changes or withdraws its APIs.
8. Acceptable Use
You agree not to misuse the Service. In particular, you must not:
- Use the Service for any unlawful purpose or in violation of any applicable law
- Attempt to gain unauthorized access to the Service, other users' accounts, or our systems, or interfere with or disrupt the Service
- Reverse engineer, decompile, or attempt to extract the source code of the Service, except where the law permits it despite this restriction
- Resell, sublicense, or provide the Service to third parties as a commercial offering without our written permission
- Use the Service to send spam, harass others, or transmit malicious code
- Use automated means to scrape or bulk-extract data from the Service
We may suspend or terminate access for violations of this section.
9. Communications
We may send you emails and in-app messages relating to your account and the Service — such as receipts, security notices, renewal reminders, and changes to these Terms. These service communications are part of the Service, and you cannot opt out of them while you have an account.
We may also send you emails about our products and services, and occasionally about third-party products and services where we believe they may be relevant to you. You may opt out of promotional emails at any time by using the unsubscribe link contained within the emails or by visiting the unsubscribe page on our website. Where the law requires it, we will only send promotional emails — including any regarding third-party products or services — where you have consented to receive them.
10. Our Intellectual Property
The Service — including its software, design, text, graphics, and branding — is owned by or licensed to us and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or internal business purposes in accordance with these Terms. You may not copy, modify, distribute, or create derivative works of the Service except as permitted by these Terms or by law. All rights not expressly granted are reserved.
11. Feedback
If you send us ideas, suggestions, or feedback about the Service, you grant us the right to use them without restriction or compensation. This does not apply to Your Content.
12. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service (in which case we will give you reasonable notice and, where you have paid for a period you will no longer receive, a pro-rata refund). Sections that by their nature should survive termination — including Sections 5 (license ends with deletion), 10, 11, 13, 14, and 15 — will survive.
13. Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, secure, or error-free, that data will never be lost (keep your own copies of anything critical), or that any particular productivity outcome will be achieved.
14. Limitation of Liability
To the maximum extent permitted by law: (a) we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill; and (b) our total liability for all claims arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim (or USD $100 if you have paid nothing).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law — including, for consumers in certain jurisdictions, liability for death or personal injury caused by negligence, fraud, or breach of statutory consumer rights. Nothing in these Terms affects your statutory rights as a consumer.
15. Governing Law and Disputes
These Terms are governed by the laws of Hong Kong, and disputes will be resolved in the courts of Hong Kong, except that if you are a consumer, you retain any protection afforded by the mandatory consumer laws of the country where you live, and nothing in this section deprives you of the right to bring proceedings in your local courts where the law gives you that right.
16. Changes to These Terms
We may update these Terms from time to time. For material changes, we will notify you by email or in-app notice at least 14 days before they take effect. If you continue to use the Service after the changes take effect, you accept the updated Terms; if you do not agree, you may cancel your subscription before they take effect and Section 4 or a pro-rata refund of unused time will apply where required by law.
17. General
These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, in which case we will notify you.